Privacy Policy

Information We Collect

We collect information you submit directly when you:

• Complete the contact / quote request form (name, phone number, email address, project details you choose to share, estimated budget range).
• Call or email us using the contact details on the site.

We also automatically collect limited technical information when you visit, including IP address, browser type, device type, pages visited, referring URL, and timestamps. This information is collected through server logs and third-party services described below.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and follow up about your project.
• Schedule on-site consultations and provide quotes.
• Communicate with you about ongoing projects or service questions.
• Improve our website and customer service.
• Comply with legal obligations.

We do not sell your personal information. We do not use your information for advertising profiling.

Third-Party Services

We use a small number of third-party services to operate the site and process inquiries. Each has its own privacy policy:

• Google reCAPTCHA: protects our contact form from spam and abuse. Subject to Google’s Privacy Policy and Terms of Service.
• TrustIndex: embeds aggregated customer review data on our site.
• Resend (or successor email delivery provider): transmits lead-form submissions to our internal email.
• Vercel: hosts the website and provides server logs used for security and performance.
• Google Maps: embeds a map of our business location in the footer.

Cookies and Tracking

We use a small set of cookies and similar technologies to operate the site. See our Cookie Policy for the full list and how to manage them.

How We Share Information

We share information only as needed to operate our business:

• With the third-party service providers listed above.
• With our employees and contractors who need it to respond to your inquiry or complete a project.
• When required by law, subpoena, or to protect our legal rights.
• In connection with a business transfer (e.g., sale, merger), in which case the receiving party will be bound by this policy.

Data Retention

We retain lead-form submissions and project communications for as long as needed to provide service and meet our legal and tax obligations, typically not longer than seven (7) years after the last interaction. You can request earlier deletion (see “Your Rights” below).

Your Rights

Depending on where you live, you may have the right to:

• Know what personal information we have collected about you.
• Request a copy of your information.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of any sale or sharing of personal information (we do not sell or share for cross-context advertising).

To exercise any of these rights, email diamondcutaz@gmail.com. We will respond within 45 days. California residents have specific rights under the CCPA / CPRA; the same contact email applies.

Children’s Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we will delete it.

Security

We use reasonable physical, administrative, and technical safeguards to protect the information we hold. No system is perfectly secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy as our practices evolve. We will update the “Last updated” date at the top of the page and, for material changes, post a notice on the site.

Contact Us

Questions about this policy or our data practices? Reach us at:

Diamond Cut Landscaping LLC
1507 W Hatcher Road
Phoenix, AZ 85021
diamondcutaz@gmail.com
(480) 316-5941